Online Consent for Electronic Disclosures
You may not apply online unless you accept these disclosures and information electronically.
By consenting to receive information electronically at our web site, we may provide to you by electronic means information regarding your WebBank
/Gettington Credit Account, including disclosures required by applicable federal or state law (collectively “Communications”) which may include,
but is not limited to, the following:
Initial Disclosure statement or agreement governing the WebBank /Gettington Credit Account
Letters or notices regarding your Credit Account
Other federal and state law disclosures, notices and communication in connection with the application for, the opening of, maintenance of or collection of the
Credit Card Account
SafeLine disclosures, Debt Cancellation Agreement and other information related to optional Debt Waiver products you may elect to purchase
Communications may be sent to your e-mail address provided to us by you. Communications may include your name and
information about your Credit Account, including your balance or the due date. Electronic Communications may be disclosed to any party with access to your Credit
Account or e-mail account. All Communications in either electronic or paper format from us to you will be considered “in writing”.
By clicking the "Accept" button, you agree to:
Receive this information electronically, access and retain any disclosures received. To do this you will need a desktop or laptop personal computer with a
minimum web browser that supports 128 bit encryption.
Have ability to receive and read email.
Receive disclosures electronically and confirm that you will download or print the disclosures for your records, acknowledge that you can access information
that is provided electronically at this website.
Acknowledge that such action constitutes your signature to the credit application and the Important Terms of your Credit Account and Disclosure Statement.
NOTICE! - YOU MUST THOROUGHLY READ ALL OF THESE DISCLOSURE PAGES AND ASSURE THAT THERE ARE NO BLANK SPACES. DO THIS BEFORE "SIGNING" ANY AGREEMENT ON THIS
WEB SITE, INCLUDING THE ACCOUNT AGREEMENT, BY USING THE "ACCEPT" BUTTON. YOU ARE ENTITLED TO A COPY OF THE AGREEMENT YOU SIGN.
Acknowledge that you are providing your consent to receive electronic communications pursuant to the Electronic Signatures in Global and National Commerce Act
and our intent that this statute applies to the fullest extent possible.
Important Notice: You understand that the information you have elected to receive is confidential in nature. We are not responsible for unauthorized access
by third parties to information and/or communications provided electronically nor any damages caused by unauthorized access. We are not responsible for delays in
the transmission of any information. We are not responsible for any computer virus or related problems. If your e-mail address changes, you are required to
notify us. You also have the right to:
Change your preference to receive periodic billing statements (from/to paper) at any time by logging on to MyAccount at Gettington.com.
Receive any information provided electronically in paper form. We may charge a fee for a paper copy. To receive specific information in paper form contact
us at customerservice@Gettington.com. Please provide your name, address, 10 digit customer number and the last 4 digits of your WebBank/Gettington Account
number. You may also write us at Gettington, 6250 Ridgewood Road, St Cloud, MN 56303.
Withdraw your consent to receive all disclosures electronically. If you choose to do so we will close your Gettington Credit Account. Please provide your
name, address, e-mail address, 10 digit customer number and the last 4 digits of your WebBank/Gettington Account number. You may also write us at Gettington,
6250 Ridgewood Road, St Cloud, MN 56303.
To notify us if your e-mail address changes, contact us at customerservice@Gettington.com. Please provide your name, address,current e-mail address, new e-mail
address, 10 digit customer number and the last 4 digits of your WebBank/Gettington Account number. You may also write us at Gettington, 6250 Ridgewood Road, St
Cloud, MN 56303.
WebBank Gettington Credit Account Key Credit Terms
Interest Rates and Interest Charges
| Annual Percentage Rate (APR)
These APRs will vary with the market based on the Prime Rate.
| How to Avoid Paying
|| Your due date is at least 24 days after the close of each billing cycle. We will not
charge you interest on purchases if you pay your entire balance by the due date each month.
| Minimum Interest
|| If you are charged interest, the
charge will be no less than $0.50
| For Credit Card Tips from
the Consumer Financial Protection Bureau
|| To learn more about factors to
consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at
| Penalty Fees
• Late Payment:
• Returned Payment:
• up to $38.00
• up to $38.00
How We Will Calculate Your Balance: We use a method called average daily balance including new purchases. See below for more details.
Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided below.
Gettington Credit Account Agreement
This is the Agreement which covers your credit account (called your “Account”) with WebBank for purchases you make with Gettington. You can use your
Account to purchase goods or services from Gettington or any merchant authorized to accept your Account, and to pay for goods and services offered in connection
with your Account. You may only use your Account for personal, family, and household purposes. You and WebBank will be bound by this Agreement from the first
time a transaction is posted to your Account.
In this Agreement, and in your monthly statements (“Statements”), the words “you” and “your” refer to all persons named on the
credit account we issue or who have signed the application or acceptance forms, and the words “we”, “us” and “our” refer to WebBank (and, as applicable, its agents, successors and assigns).
An applicant, if married, may apply for a separate account.
Your Promise to Pay. You promise to pay for (a) credit extended by WebBank to you or anyone you allow to use your Account; (b) interest charges,
late fees, and all other charges provided in this Agreement or that you (or anyone you allow to use your Account) agree to pay; and (c) collection costs and
attorneys’ fees to the extent permitted by applicable law if your Account should go into default. If your Account is a joint Account, all joint Account
holders promise to pay and be jointly and individually responsible for all amounts due under this Agreement.
Available Credit. We will assign you a credit limit, and we will indicate your current credit limit on each Statement. You agree not to exceed
the credit limit that we establish for you. If you request a transaction that would exceed the credit limit, we may decline it or we may allow the transaction
without increasing your credit limit. You will be obligated to pay any amount in excess of your credit limit in accordance with the terms of this Agreement. We
reserve the right to delay an immediate increase in available credit due to a payment(s) made on your WebBank/Gettington Credit Account. We may increase or reduce
your credit limit, or suspend or terminate your Account, at any time with or without cause. We will provide notice to you to the extent required by applicable
Statements. We will send you a Statement covering each billing cycle in which you have a balance (including deferred balances, if applicable), or
if required by law. Billing cycles are approximately one month long. Each Statement will reflect: (a) the total amount you owed on the first day of your billing
cycle (called the “previous balance”), which will include any deferred balance (see below under the heading “Deferral Periods”); (b)
payments, credits, purchases and interest charges, and all other charges made to your Account during the billing cycle; (c) the total amount you owed at the end
of the billing cycle (called “new balance”); (d) the minimum payment you must make (called the “minimum payment”); and (e) the date by which
the minimum payment must be paid to avoid a late charge.
Payments. Each month, your minimum payment is due by the date set forth on the Statement, which will be at least 24 days from the Statement date.
You may pay more than the minimum payment, up to the entire new balance, at any time.
Calculating your minimum payment. Your minimum payment each month will be your Account's scheduled minimum payment amount plus any amount
that is past due.
Your Account minimum payment amount is determined by the purchases and balances on your Account. When you make a purchase, if you do not already have an
outstanding balance, then your minimum payment amount will be equal to 5.5% of the original purchase price or $20.00, whichever is greater at the time of purchase.
This minimum payment amount will remain fixed until any one of the following events occurs: (a) any return is posted to your Account; (b) a new purchase is added
to your balance. When any of these events occurs, we will recalculate the minimum payment amount to be equal to 5.5% of the balance or $20.00, whichever is
greater at the time of our recalculation. When your payments reduce your balance to $0, then the minimum payment due will be equal to $0.
Payment Instructions. All payments made by mail must be made by check or money order, following the instructions in this Agreement and on your
Statement. You agree that we may return any payment you make, without applying the payment to your Account and without presentment or protest, for reasons
including, but not limited to, that the check or money order: (1) is not drawn on the U.S. Post Office or a financial institution located in the United States; (2)
is missing a signature; (3) is drawn with different numeric and written amounts; (4) contains a restrictive endorsement; (5) is post-dated; (6) is not payable to
WebBank or its assigns; or (7) is not payable in U.S. dollars. If we accept a check payment made in U.S. dollars and drawn on a financial institution not located
in the United States, you agree to pay any bank collection fees we incur. We can accept late or partial payments, or checks or money orders marked “Payment
in Full” or otherwise restrictively endorsed, without losing any of our rights under this Agreement. All payments under this Agreement must be received at
the address specified on your billing statement. Payments may also be made electronically on the web or phone, by ACH payment from a checking or savings account.
However, you may not make a payment using any credit card issued by WebBank. We may charge a processing fee for payments made by means other than mail, and the
fee will be disclosed at the time you request to make a payment.
How We Figure Periodic Finance Charges. If the total periodic interest charges for a month are less than $0.50 then we charge a minimum periodic
interest charge of $0.50 which we will apply to the applicable balance.
Determining the Finance Charge on your Account. To determine the amount of interest charges applicable to your
Account, we multiply the Average Daily Balance times the monthly periodic rate for the plan.
Average Daily Balance. To get the Average Daily Balance, we take the beginning balance of your Account each day, add any new purchases on that day, and
subtract any payments or credits we apply that day. We add interest charges to your Account on a monthly basis. We add other charges and fees, such as late fees,
to your Account on the day that such charges or fees are posted to the Account. If your Account has an overall credit balance, we treat this as a $0 balance.
This gives us the daily balance. Then we add up all the daily balances for each day in the billing cycle and divide the total by the number of days in the billing
cycle. This gives us the Average Daily Balance.
Variable APR. Your Annual Percentage Rate (APR) may vary and may increase. The APR is determined by adding 21.65% to the Prime Rate (also
called the "Index Rate" and defined below). The monthly periodic rate is determined by dividing the APR by 12.
An increase in your APR will not increase your scheduled monthly payment amount, but may increase the time required to repay your Account balance.
The Index Rate used to determine the applicable APR is the highest "Prime Rate" as published in the Money Rates" section of the Midwest Edition of
the Wall Street Journal on the first day of your billing cycle or, if the Wall Street Journal was not published on that date, the most recent day on which it was
The finance charges that are assessed, including the monthly periodic rate, will be in amounts or at rates that do not exceed those permitted by law. As of
3/29/2017 the APR is 25.65% which corresponds to a monthly rate of 2.138%. The amount of periodic interest charges and APRs are subject to change. See below
under the heading "Change of Terms (including Interest Charges)."
When interest charges begin to accrue. Interest charges begin to accrue on each purchase on the date of the purchase. However, if you paid the
new balance on your previous Statement by the payment due date shown on that statement, then: (1) if you pay the new balance on your current billing statement
by the payment due date shown, we impose no interest charges on purchases during the current billing cycle, and (2) if you make a payment by the payment due
date shown on your current statement that is less than the new balance, we will credit that payment as of the first day in your current billing cycle. In
addition, if your previous Statement reflected a new balance and you did not pay that new balance in full by the payment due date on that previous statement,
then we will not impose interest charges on any purchases during the current billing cycle if you pay the new balance shown on your current Statement by the
payment due date reflected on that current Statement.
Deferral Periods. From time to time, we may offer you the opportunity to enter into promotions. Terms of these promotions will be provided in
connection with any offers.
Late Fees. Late fees will be equal to your minimum payment due with a maximum amount of up to $27.00 for the first time offense and will increase
to a maximum amount of $38.00 if you did not make your minimum payment on time in any one of the 6 prior cycles, (or the extent permitted by law). The late fee will
never be greater than your minimum payment due to which the late fee relates.
Returned Payment Fee. Returned payment fees will be equal to your minimum payment with a maximum amount of up to $27.00 for the first time offense
and will increase to a maximum amount of $38.00 if you had any returned payments in any one of your 6 prior billing cycles (or to the extent permitted by applicable
law). The returned payment fee will never be greater than your most recent minimum payment due.
No Annual Account Fee. You are not charged a separate annual fee to maintain your account.
Application of Payments. Each payment you send to us will be applied to your Account in a manner consistent with applicable law. Generally, we
will apply your payment first to satisfy all minimum payments due. You may pay the entire balance on your account at any time without incurring any additional
charge for prepayment.
Change of Terms (including Interest Charges). Subject to applicable law, we may change or terminate any term of this Agreement or add new terms
at any time, including, without limitation, adding or increasing fees, increasing your minimum payment and increasing the rate or amount of interest charges or
changing the method of computing the balance upon which interest charges are assessed. Prior written notice will be provided to you when required by applicable
law. Changes may apply to new and outstanding balances, subject to any limitations under applicable law.
Default. You will be in default under this Agreement if: (a) you fail to make at least the minimum payment by the Payment Due Date specified on
your Statement ; (b) you violate any other provision of this Agreement; (c) you die; (d) you become the subject of bankruptcy or insolvency proceedings; (e) you or
any part of your property becomes the object of attachment, foreclosure, repossession, lien, judgment, or garnishment proceedings; (f) you fail to provide to us any
information we reasonably deem necessary; (g) you supply us with misleading, false, incomplete or incorrect information; (h) we receive information indicating that
you are unable to perform the terms and conditions of this Agreement; (i) you move out of the United States; or (j) you use your Account in an unlawful manner.
Upon default, we have the right to require you to pay your entire Account balance (including all deferred purchases and all accrued but unpaid charges) immediately,
and to sue you for what you owe. You will pay our court costs, reasonable attorneys’ fees and other collection costs related to the default to the extent
permitted by applicable law. Following any default, any balances outstanding under this Agreement will continue to accrue interest charges until paid in full and
will be subject to all the terms and conditions of this Agreement, except that we will apply your payments first to attorneys’ fees and other court costs, and
then in the order set forth in the Application of Payments section.
Closing Your Account. We can close your Account at any time. You can cancel or close your Account at any time by writing to us at WebBank,
Gettington Credit Account, P.O. Box 1500, St Cloud, MN 56395-1500. If we have issued you a card with your Account number, you must cut it in half and return it to
us. You may not use your Account for any purchases after you cancel or close your Account. If you do not pay us in full when you cancel, your outstanding balances
will continue to accrue interest charges and other charges, and will be subject to the terms and conditions of this Agreement.
Liability for Unauthorized Use/ Lost or Stolen Account Numbers. If you notice the loss or theft of your credit account number or a possible
unauthorized use of your card, you should write to us immediately at WebBank, Gettington Credit Account, P.O. Box 1500, St Cloud, MN 56395-1500, or call as at 1-
866-688-1091. You will not be liable for any unauthorized use that occurs after you notify us. You may, however, be liable for unauthorized use that occurs
before you notify us. In any case, your liability will not exceed $50. However, unauthorized use does not include use by a person whom you have given the credit
account number to or authority to use the Account, and you will be liable for all use by such a user. To terminate this authority you must send us notice in
Change of Name, Address, Telephone Number or Employment. Notify us immediately of any change in your name, mailing address, telephone number or
place of employment. Send changes to: WebBank, Gettington Credit Account, P.O. Box 1500, St Cloud, MN 56395-1500.
Consent for Use of Telephone Numbers: You authorize WebBank/Gettington.com, their affiliates, agents, and others calling at their request or on
their behalf to contact you at any number (i) you have provided to us (ii) from which you have called us, or (iii) which we obtain and believe we can reach you at. We
may contact you in any way, such as calling, texting, using an automated dialer or using pre-recorded messages. We may contact you on a mobile, wireless, or similar
device, even if you are charged for it by your provider.
Assignment of Account. We may sell, assign or transfer your Account or any portion thereof without notice to you. You may not sell, assign or
transfer your Account.
Reporting and Monitoring. We may report information about your Account to credit bureaus. Late payments, missed payments, or other defaults on
your Account may be reflected in your credit report. You agree that any government agency may release your residence address to us, should it become necessary to
locate you. You agree that we may record your calls, and that our supervisory personnel may listen to telephone calls between you and our representatives in order
to evaluate the quality of our service to you and other cardholders.
Updated Financial and Other Information. Upon request, you agree to promptly give us accurate financial and other information about yourself. We
may obtain information about you from credit bureaus or other third parties at any time. You agree that the information that you provide to us is accurate as of
the date provided, and that if the information changes you will contact us with notice of the change.
Governing Law/Enforceability. This agreement and your Account will be governed by federal law applicable to a FDIC-insured institution and, to the
extent permitted by federal law, the laws of Utah without regard to its choice of of law provisions. This Agreement is entered into between you and us, and received
by us, in Utah, and we extend credit to you from Utah, whether or not you live in Utah. We will make the decision whether to open an account for you based on
criteria established in Utah. If any provision of this Agreement is determined to be void or unenforceable under any applicable law, rule or regulation, all other
provisions of this Agreement will remain enforceable (except as specifically addressed in the Arbitration provision). Our failure to exercise any of our rights
under this Agreement will not be deemed to waive our rights to exercise such rights in the future. This Agreement is a final expression of the agreement between
you and us and this Agreement may not be contradicted by evidence of any alleged oral agreement.
Arbitration. Please review this provision carefully. It provides that any dispute may be resolved by binding arbitration. Arbitration replaces the
right to go to court and the right to have a jury decide a dispute. Under this provision, your rights may be substantially limited in the event of a dispute. You
may opt out of this Arbitration provision by following the instructions below.
By accepting this Agreement, unless you opt out by following the instructions below, you agree that either you or we, at our sole discretion, can choose to have
any dispute arising out of or relating to this Agreement or our relationship resolved by binding arbitration. If arbitration is chosen by any party, neither you nor
we will have the right to litigate that dispute in court or to have a jury trial on that dispute. Pre-arbitration discovery will be permitted only as allowed by
the arbitration rules. In addition, you will not have the right to participate as a representative or member of any class of claimants pertaining to any dispute
subject to arbitration. The arbitrator’s decision will generally be final and binding. Other rights that you would have if you went to court may also not be
available in arbitration. It is important that you read the entire Arbitration provision carefully before accepting the terms of this Agreement.
For purposes of this Arbitration provision, “dispute” shall be construed as broadly as possible, and shall include any claim, dispute or controversy
(whether in contract, regulatory, tort or otherwise, whether pre-existing, present or future and including constitutional, statutory, common law, intentional tort
and equitable claims) arising from or relating to this Agreement, the credit offered or provided to you, or the goods or services you purchase; the actions of
yourself, us, or third parties; or the validity of this Agreement or this Arbitration provision. It includes disputes brought as counterclaims, cross claims, or
third party claims. A party that has brought a dispute in a court may elect to arbitrate any other dispute that may be raised in that litigation. Disputes brought
as part of a class action or other representative basis are subject to arbitration on an individual (non-class, non-representative) basis. IF YOU DO NOT OPT
OUT, THEN YOU WILL HAVE WAIVED YOUR RIGHT TO INDICATE OR PARTICIPATE IN A CLASS ACTION RELATED TO THIS AGREEMENT. In this Arbitration provision, the words
“we,” “us,” and “our” shall include WebBank and any assignees of any of WebBank’s rights, any merchant from which you
purchased goods or services using your Account, as well as their respective affiliates, servicers, employees, agents, and further assigns.
Any arbitration under this Arbitration provision shall be administered by the American Arbitration Association (“AAA”) under the rules applicable to
the resolution of consumer disputes in effect when the dispute is filed. The arbitrator shall have no authority to hear any disputes on a class action or
representative basis. Neither you nor we may consolidate or join the disputes of other persons who may have similar disputes into a single arbitration, other than
the disputes of or against joint account holders. You may obtain rules and forms by calling the AAA at 1-800-778-7879 or visiting www.adr.org. Any arbitration
hearing that you attend will take place in the Federal judicial district where you reside. We will not elect arbitration of any dispute that is filed as an
individual matter by you in a small claims or similar court, so long as the dispute is pending on an individual basis in such court.
A single, neutral arbitrator will decide any disputes. The arbitrator must be either a retired or former judge or a lawyer with no less than 10 years’
experience, selected in accordance with the AAA’s rules. The arbitrator will apply applicable substantive law consistent with the FAA and applicable statutes
of limitations, will honor claims of privilege under applicable law, and will have the power to award to a party any damages or other relief provided under
applicable law. Any party may choose to have a hearing, and may choose to be represented by counsel. The arbitrator will issue an award in writing and, upon
request, will provide a written explanation for the award. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
The party initiating an arbitration must pay the AAA’s initial filing fee, although you can ask the AAA to waive the filing fee and we will consider your
request that we pay the filing fee on your behalf. We will pay any subsequent administration fees imposed by the AAA, and we will pay the arbitrator’s fee for
up to one day of hearings. All other fees will be allocated as provided by the AAA’s rules and applicable law. If you prevail in arbitration, we will
reimburse you any fees paid to the AAA. However, even if we prevail, we will not seek reimbursement from you of any fees we paid to the AAA unless the arbitrator
determines that your dispute was brought in bad faith. Each party shall bear its own costs of attorneys, experts, and witness fees, regardless of which party
prevails in the arbitration. However, if applicable substantive law gives you the right to seek reimbursement of attorneys’ fees or other fees or costs,
then that right shall also apply in the arbitration.
You have the right to opt out of this Arbitration provision, but you may only do so in the first 30 days after the first transaction is posted to your Account.
In order to opt out, you must write us at WebBank/ Gettington Arbitration, P.O. Box 1500, St Cloud, MN 56395-1500. You must inform us of your decision to opt out,
and sign the notice.
This Arbitration provision shall survive repayment of your extension of credit and termination of your Account. This Arbitration provision is made in connection
with interstate commerce, and shall be governed by the Federal Arbitration Act, 9 USC Sections 1 through 16. If any part of this Arbitration provision is
determined to be void or unenforceable, then this entire Arbitration provision shall be considered null and void; however, it shall not affect the validity of the
rest of this Agreement.
Credit Bureau Disputes. If you believe we inaccurately reported credit history information about you or your Account to a credit reporting
agency, call us at 1-866-688-1091 or write to us at: Credit Bureau Reporting Services, 6250 Ridgewood Road, St Cloud, MN 56303. Please include a copy of
the credit report reflecting the information that you believe is inaccurate.
Maryland Residents: Maryland law requires that if you send us a written request about the status of your account and we do not answer that request
within 60 days after we receive it, you are not required to pay a finance charge for that 60 day period or until we answer.
Ohio Residents: The Ohio laws against discrimination require that all creditors make credit equally available to all creditworthy customers, and
that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with
Wisconsin Residents: No provision of any marital property agreement, unilateral agreement, or court decree under Wisconsin’s Marital
Property Act will adversely affect a creditor’s interest unless prior to the time of credit is granted, the creditor is furnished a copy of that agreement or
decree or is given complete information about the agreement or decree. We may require that you pay the entire amount that you have outstanding if you do not pay
amounts that come due 2 times within any 12 month period. You will also have to pay your entire amount outstanding if you fail to do anything required in this
agreement and that failure makes it likely that you not be able to pay your bills from us as they become due.
All accounts, including New York/Rhode Island/Vermont Residents: You agree to give WebBank permission to access your credit report in connection
with any transaction, or extension of credit, and on an ongoing basis, for the purpose of reviewing your Account, adjusting the credit limit on your Account,
taking collection action on your Account, or for any other legitimate purposes associated with your Account. Upon your request, you will be informed of whether
or not a consumer credit report was ordered, and if it was, you will be given the name and address of the consumer reporting agency that furnished the report.
New York residents may contact the New York State Banking Department: 1-800-518-8866.
All accounts, including California and Utah Residents As required by law, you are hereby notified that a negative credit report reflecting on
your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.
Texas Residents: To contact us about this account call 1-866-688-1091. This contact is subject in whole or in part to Texas law which is
enforced by the Consumer Credit Commissioner, 2601 North Lamar Boulevard, Austin, Texas 78705-42073. Phone: (512)-479-1285, (214) 263-2016, (713) 461-4074.
Contact the Commissioner relative to inquires or complaints.
End of Terms
YOUR BILLING RIGHTS – KEEP THIS NOTICE FOR FUTURE USE
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.
WHAT TO DO IF YOU THINK YOU FIND A MISTAKE ON YOUR STATEMENT
If you think there is an error on your statement, write to us at:
Gettington Account Services, P.O. Box 1500, St Cloud, MN 56395-1500
In your letter, give us the following information
Account Information: Your name and Gettington Credit Account number
Dollar Amount: The dollar amount of the suspected error
Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a
You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing. You may
call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question.
WHAT WILL HAPPEN AFTER WE RECEIVE YOUR LETTER
When we receive your letter, we must do two things:
1. Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.
While we investigate whether or not there has been an error, the following are true:
We cannot try to collect the amount in question, or report you as delinquent on that amount.
The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:
If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.
If we do not believe that there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We
will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe.
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If
you do so, we cannot report you as delinquent without also reporting that you are questioning the bill. We must tell you the name of anyone to whom we reported you
as delinquent, and we must let those organizations know when the matter has been settled between us.
If we do not follow all of these rules, you do not have to pay the first $50 of the amount you question even if your bill is correct.
YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT CARD PURCHASES
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the
problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.
To use this right, all of the following must be true:
1. The purchase must have been made in your home State or within 100 miles of your current mailing address, and the purchase price must have
been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you
the goods or services.)
2. You must have used your credit card for the purchase.
3. You must have not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: Gettington Account Services, P.O. Box
1500, St Cloud, MN 56395-1500.
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our
decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent.