Can I provide special delivery instructions?
Unfortunately, we are unable to provide special instructions to a delivery company on your behalf. We recommend that you check with your local office for a particular carrier to determine if special arrangements can be made.
How can I determine my shipping and handling charges?
To determine shipping and handling charges for items you’d like to purchase, add them to your shopping bag. The shipping and handling charges will appear at checkout.
Shipping & Handling: We typically ship within 1-3 business days of when you place your order. A small percentage of items require additional time to handle and ship as noted in our Shipping & Handling Details chart below.
We ship using major carriers such as the UPS. Unfortunately, customers are unable to specify the carrier of their choice.
Standard Shipping: Our shipping method is ground shipping. Generally, you should receive your products within 7-10 business days from the day you order them.
2-day Shipping: 2-day shipping orders are the highest priority orders in our warehouse. Generally, you should receive your 2-day shipping order within 5 business days for the majority of the 48 contiguous states. 2-day shipping is not available for items being shipped to a PO Box or an APO/FPO address or destinations outside the 48 contiguous states.
PO Box Shipping: If an item cannot be shipped to a PO Box, we will ask you to provide a physical shipping address. If you do not provide a street address, you will be responsible for the original and return shipping and handling.
APO/FPO Shipping: We can ship most items to APO/FPO destinations. Typically, your order will be delivered to the US Military Post Office facility within 10 business days from the date of your order.
Shipping & Handling Details:
The items below will require more time to handle, ship, and deliver.